Books
The most recently written books are:
1. An
Introduction to Quality Management and Engineering by
Dr. Michael J. Savoie
This book is an introduction to the quality engineering body
of knowledge as defined by ASQ. In addition to providing an
introduction to each topic, the book contains extensive reference
to specialized resources, which provide significantly more
depth of coverage. This book is designed to be a gateway to
that more extensive knowledge. The book is
appropriate for use as the primary text in an introductory
quality engineering course at the associate's level and in a
quality technician curriculum and at the undergraduate and
graduate levels. It may also be used as a secondary text in introduction
to engineering, process engineering and quality management
courses. The text contains integrative cases, which can be
used to provide students the opportunity to apply text material
to simulated "real world" situations.
2. Classic
Readings in Production and Operations Management by Dr.
Michael J. Savoie
3.
Auditing Vendor Relationships by Mark Salamasick
The trend toward outsourcing is continuing at a rapid pace.
Processes are being turned over and control is being relinquished
for many tasks that have been identified as non-core to the
company. Many times, these outsourcing partnerships are successful
and result in increased profits for the company. However,
on some occasions outsourcing can have unintended and unforeseen
consequences for the bottom line of the organization. To avoid
these unwanted risks, management should employ the full use
of the internal audit department and the skills that many of the internal audit
staff bring to the table. The aim of the handbook is to provide
the auditor with the tools necessary to create a successful
partnership for outsourced services and to provide management
with the assurance that the outsourced processes are effective
and efficient. |
